1. Eligibility and Participation
1.1. This referral program ("Program") is offered exclusively to existing residential customers of Beanfield Technologies Inc. ("Beanfield") fibre internet service (“Service”). The Program is not available to Business customers or customers currently receiving service via Fibrestream.
1.2. The individual making the referral is referred to herein as the "Referrer." The individual being referred is the "Referee."
1.3. To be eligible to receive a reward under this Program, the Referrer must maintain an active, fully paid residential service account with Beanfield at the time the referral is made and verified. Exceptions apply please refer to sections
1.4 to 1.6.1.4 Account Deactivation Grace Period: The Referee must be an active Beanfield customer for sixty (60) days in order to receive the reward. If the Referrer's account is deactivated at the time of the Referee's redemption, both parties remain eligible to receive the reward, provided the deactivation occurred no more than sixty (60) days prior to the redemption date.
1.5 Payment Standing: If the Referrer's account is active but has an outstanding balance greater than ninety (90) days past due, the Referrer is ineligible to receive the referral reward at that time. Eligibility is reinstated once the account is brought into good standing, provided all other conditions are met.
1.6 Referrals originating from any website whose primary purpose is the publication or aggregation of coupons, discount codes, or vouchers are strictly prohibited. Any transaction traced back to a coupon domain will be considered invalid, resulting in the immediate forfeiture of associated commissions or rewards.
1.7 This Program is currently available only to customers at Beanfield addresses in Toronto, Vancouver, Ottawa and their surrounding areas. Beanfield may expand eligibility to additional locations at its sole discretion. Current eligible locations are listed at beanfield.com or available upon request.
1.8 Employee Exclusion: Employees, contractors, directors, and officers of Beanfield Technologies Inc. and its affiliates, as well as their immediate family members and household members, are not eligible to participate in this Program as either a Referrer or Referee.
1.9. To be eligible to receive a reward under this Program, the Referee must place an online order for a residential Service. Any orders placed in-person or through the call center are not eligible to receive Referral rewards.
2. Referee Requirements
2.1. Referees must initiate new residential Service with Beanfield using a valid referral code provided by a Referrer.
2.2. A Referee is only permitted to use one (1) referral code upon signing up for a new service.
2.3. The Referee must remain an active, subscribing customer of Beanfield for a minimum period of sixty (60) days following service activation to qualify the Referrer and themselves for a reward.
2.4 The Referrer cannot refer themselves to the program.
2.5 Service Cancellation and Reactivation: If the Referee cancels their service but subsequently reactivates it, they must follow the standard online referral process again to generate a new, valid referral code. The eligibility for rewards is tied to the new, valid referral and subsequent billed service period.
3. Rewards and Fulfillment
3.1. Subject to these terms and conditions, both the Referrer and the qualifying Referee will each receive a fifty dollar ($50.00 CAD) gift card ("Reward") distributed by Tango.
3.2. Rewards for qualified participants will be processed and distributed electronically or via mail by the ninetieth (90th) day after the Referee’s service activation date, provided all eligibility criteria are met.
3.3. Gift Card Terms: All gift cards are subject to the issuer's terms and conditions, which are independent of Beanfield's control.
3.4. Redemption Method: Rewards must be redeemed through Beanfield’s designated online portal or process (Tango). No in-person or manual redemption methods are available.
4. Program Limitations and Stacking
4.1. There is a maximum limit to the number of nine (9) referrals per calendar year.
4.2. This Program offer can be combined with other existing Beanfield price package promotions available through Beanfield’s online channels. In-person pricing offers cannot be combined with the Referral gift card offer.
4.3. This specific offer (the $50 GC offer) cannot be combined with any other active Beanfield promotion that specifically offers a separate gift card as an incentive.
5. General Conditions
5.1. Beanfield reserves the right to modify, suspend, or terminate this Program or these Terms & Conditions at any time, with or without notice, at its sole discretion.
5.2. Beanfield reserves the right to review, investigate, and disqualify any participant found to be in violation of these terms or engaging in fraudulent activity.
5.3. By participating in this Program, participants agree to be bound by these Terms & Conditions and the decisions of Beanfield, which are final and binding in all respects.
5.4. Privacy and Data Collection: By participating in this Program, you consent to Beanfield's collection, use, and storage of your personal information, including but not limited to your name, contact information, account details, and referral activity. This information will be used solely to: (a) administer and operate the referral program; (b) verify eligibility and process rewards; (c) communicate with you regarding the Program; and (d) prevent fraud and abuse. Beanfield will not sell, rent, or share your personal information with third parties for marketing purposes, except as necessary to fulfill program administration through our third-party platform provider (Referral Rock) and reward distribution through our third-party gift card provider (Tango). You may request access to, correction of, or deletion of your personal information by contacting Beanfield customer service. Personal information will be retained only as long as necessary to fulfill the purposes outlined above and in accordance with applicable privacy laws.
5.5. Tax Implications: Recipients are responsible for any tax implications of receiving gift card rewards.
5.6. Force Majeure: Beanfield shall not be liable for any delay or failure to perform its obligations under this Program due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, pandemics, technical failures, or interruptions in third-party services (including gift card provider services). In such events, Beanfield may suspend the Program temporarily and will resume performance when circumstances permit. If such circumstances persist for more than ninety (90) days, Beanfield may terminate the Program with reasonable notice to participants.
6. Beanfield Next Tenant Referral Program Rules
6.1. The following provisions apply to the Beanfield Next Tenant Referral Program and, to the extent of any conflict with Sections 1 through 5, prevail over those sections.
6.2. Referrals submitted under Beanfield’s Next Tenant Referral Program are restricted exclusively to the incoming resident or successor occupant of the Referrer’s vacated service address.
6.3. To maintain eligibility for a Reward, the Referrer must have: (a) maintained an active, fully paid residential service account in good standing immediately preceding the formal request for service deactivation; and (b) no outstanding balance on their account at the time the referral is verified. Section 1.5 does not apply to the Next Tenant Referral Program.
6.4. The Referee must place an online order for residential Service at the Referrer's vacated service address using a valid Referral Link provided through the cancellation confirmation process. The Referee must establish and maintain an active Service account at the Referrer's vacated premises for a minimum duration of sixty (60) days to satisfy the qualification requirements for Reward issuance.
6.5. If the Referee terminates or cancels their Service prior to completing the sixty (60) day minimum service period required under Section 6.4, the Referee shall forfeit all eligibility to receive a Reward in connection with that Referral. In the event the Referee subsequently reactivates Service at the same service address, a new order must be placed using the identical referral link previously provided by the Referrer. Upon reactivation, the sixty (60) day minimum service period shall reset and begin anew from the date of such reactivation. Section 2.5 of these Terms shall not apply to the Next Tenant Referral Program.
6.6. Notwithstanding Section 3.2, the Referrer’s Reward under the Next Tenant Referral Program shall be processed within five (5) to seven (7) business days following the Referee’s successful Service activation, subject to account verification.
6.7. Participation in the Next Tenant Referral Program is strictly limited to one (1) successfully verified Referral per Referrer per six (6) month.
6.8. Referrals processed under the Next Tenant Referral Program are cumulative with all other referral initiatives offered by Beanfield. The total number of Referrals permitted per Referrer shall not exceed a maximum aggregate of nine (9) Referrals per calendar year across all applicable Programs.