At Beanfield, we are committed to providing accessible and inclusive services to all our customers. We recognize the importance of accessibility in today's digital world and strive to ensure that everyone, regardless of their abilities, can effectively use our telecommunications services.

Please see a summary of our accessibility initiatives and features below. If you have feedback regarding our accessibility plan or issues accessing our services or products, please call us at 1-855-532-1555, write us at accessibility@beanfield.com, or fill out the form below. Your responses will go to our VP, People & Culture, who is responsible for receiving this feedback at Beanfield. Your personal information will remain confidential.Your personal information will remain confidential.

Accessibility Summary

1. Website Accessibility:
   
   We have designed our website with accessibility in mind, following best practices and guidelines such as the Web Content Accessibility Guidelines (WCAG) 2.1. Our website is being designed to be compatible with screen readers, and we are working on implementing keyboard navigation for individuals who have mobility impairments.

2. Customer Support:
   
   We offer various channels for customer support, including telephone helplines, email, and live chat. Our customer support representatives are trained to assist customers with disabilities and are knowledgeable about accessible features and services.

3. Recruitment:
   
   Beanfield is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, etc. Beanfield is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request accessibility accommodation, applicants are requested to contact hr@beanfield.com
   

4. Accessibility Training:
   We provide ongoing training to our employees to raise awareness about accessibility and promote inclusive customer service. Our staff is educated on how to assist customers with disabilities effectively and respectfully.
   

5. Feedback and Improvement:
   We welcome feedback from our customers on their accessibility experiences. We actively listen to suggestions and work towards implementing improvements to enhance our accessibility initiatives continually.

To access our latest 2026-2029 Accessibility Plan, please see below:

• Accessibility Plan - English

• Accessibility Plan - French

To access access our 2025 Accessibility Progress Report, please see below:

• Accessibility Progress Report - English

• Accessibility Progress Report - English (Larger Font)

• Accessibility Progress Report - French

• Accessibility Progress Report - French (Larger Font)

You can also find our 2024 Accessibility Progress Report below:

• Accessibility Progress Report - English

• Accessibility Progress Report - English (Larger Font)

• Accessibility Progress Report - French

• Accessibility Progress Report - French (Larger Font)

We believe that accessibility is not just a legal obligation but a moral responsibility. We are dedicated to creating an inclusive environment where all individuals can access and benefit from our telecommunication services. We are committed to keeping up with accessibility standards and continually improving our accessibility features to serve our diverse customer base better.