Beanfield Technologies, Internet Access and Co-location in Toronto

This spam tutorial is designed is to provide the enduser with maximum assurance that if an email is sent to their email address, they will have final control over whether they receive it, or if it is filtered out of their inbox.

Spam filtering is activated by the mail administrator for your organization who created the email accounts on the mail server with our user management system (http://mailadmin.beanfield.com/). If you are unable to locate said individual, give us a call here and we will establish a contact at your organization (It just might be you if you call right now).

1. Once logged in, Click on Email Accounts

2. Find the user/email address you’d like to enable spam filtering for
and click modify user icon.

3. To enable spam filtering click the check box and click modify user.

4. Login to webmail (http://webmail.beanfield.com/) with your email address
   and password. If you have spam filtering activated, the first time an email which
   meets your spam filtering criteria (or spam score) is received, three mail box
   folders will be created. Spam is the folder where detected spam goes.

5. Learn FP is learn false positive folder. If an email is tagged as spam, place it in
this folder to have thesystem re-evaluate its critera for future reference.

6. Learn Spam is the spam learning folder, place email in this folder that has
escaped the system, and the system will tighten up its belt based on this criteria.

7. To configure additional settings for the spam filter click on
Options > Spam Filter Configuration.

8. In the address field enter an email address that you’d like to whitelist or blacklist.
More details can be found on the Spam Filter Configuration page.

9. In the General Settings section, you can set your spam score, enable
short reports etc.

You should see almost immediately that your spam folder begins to populate with
obvious emails.

Do not hesitate to contact support@beanfield.com by email or by phone (416 532 1555) if you have problems at any of the above steps or find that the filtering is not effective in your case. The only way we can improve on this is with your feedback.

Thanks
The Beanfield Support Team
(Mike Bloom and Bernard Nieto)

email spam tutorial